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Running from: c:\users\GK\Desktop\ĪV: ESET NOD32 Antivirus 4.2 *Disabled/Outdated* \ARPPRODUCTICON.exe Please include the C:\ComboFix.txt in your next reply. When finished, it shall produce a log for you. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Ĭlick on Yes, to continue scanning for malware. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

Double click on Comfix.exe & follow the prompts.

( Click on this link to see a list of programs that should be disabled. They may otherwise interfere with our tools.

Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon.

* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe Please download ComboFix from one of these locations: The log was clear on each of those files.Ĭan you please run Combofix, this is a powerful tool which will find anything hiding from other tools.